Your store.
Your name.
Your payouts.
Merchant accounts in your business name, with licensed providers, so you're not one of millions on a shared platform. Payouts go straight to your bank.
FREEEmergency payment recovery for Shopify stores
Payments shut down? Get back to selling in as little as 24 hours.
Your Shopify store stays exactly as it is. I connect a payment provider that accepts what you sell, usually within 24 to 48 hours. My help is free.
Or message me on Telegram or by email.
I never hold your money. Every account is in your business name, and payouts go straight to your bank.
Jasper, Payment Recovery Consultant · replies within 1 to 2 hours
Illustration, not client data
Recent recoveries
Shut down one day, selling the next.
Real results from stores I've helped, shared with their permission.
Works with
What happened to your payments?
Pick the one that sounds like you. Each one jumps to the part of this page that answers it.
Just shut down
Stripe or Shopify Payments closed your account and checkout stopped taking cards.
Get live again fastPayouts frozen
You can still sell, but your money is held for review, sometimes for months.
Get new sales paid outTurned away at setup
Stripe or Shopify Payments said no before you made your first sale.
See how you get approvedLosing sales to declines
You're live, but too many cards get declined at checkout.
See what cuts declinesShut down or frozen? My help getting you live is free
Every hour without a working checkout costs you sales, so the first job is always the same: get you taking cards again, then make it last.
The diagnosis call, the fast-track account and your first merchant account application cost you nothing. Why free? Payment providers pay me a referral fee when you process with them, and I'll tell you which ones before you apply.
Optional extras, like a checkout build, website fixes or backup accounts, have a fixed price agreed before any work starts.
Book a free discovery callTurned away at sign-up or shut down later, the path is the same: live on a fast-track account first, then accounts in your own name.
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Day one
Diagnose
On a free 30-minute call we go through what you sell, why you were turned away or shut down, and which providers are likely to say yes.
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Usually 24 to 48 hours
Get live
A fast-track provider gets your checkout taking cards while the longer applications run.
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Usually 1 to 2 weeks
Apply
I check your documents and fix the website gaps underwriters look for. Then I prepare your application and get it submitted in your business name.
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Ongoing · optional, fixed quote
Stay live
With two accounts, each payment goes to the one most likely to approve it, and the other takes over if one declines or closes. Your Shopify store never changes.
Get approved, stay live, lose fewer sales
Your first account is part of the free recovery. Anything marked "Quoted" is optional, with a fixed price agreed before any work starts.
Your store.
A backup before you need it
A second account approved and ready, so one closure doesn't stop your sales.
Fewer declines with smart routing
Each payment goes to the account most likely to approve it, with a fallback when one declines.
Subscriptions moved with care
New subscribers start on the new setup right away. Existing renewals move in small batches, so fewer fail.
A site that passes review
The fixes underwriters check for, done before you apply, so you're less likely to be turned away.
JasperPayment Recovery Consultant
LinkedIn
One person, start to finish
I'm Jasper, a payment recovery consultant based in Australia, working with Shopify stores worldwide. When a store loses its payment provider, I find providers that will accept it, prepare the applications and set up the checkout. You deal with me from the first call to the first sale.
- Based in Australia
- Stores worldwide
- Replies within 1 to 2 hours
Stores I work with
*These can take longer to get approved and need more paperwork. Anything else that's legal and sells on Shopify, ask.
I can't help stores on the MATCH list (the card networks' blocklist), stores that can't verify their ID, or anything illegal where you or your customers are.
Where Stripe wins, and where it doesn't
How your options compare when Stripe or Shopify Payments won't take you.
| Compare | Stripe or Shopify Payments | Going it alone | With StarRecur |
|---|---|---|---|
| Getting started | Instant sign-up, reviews come later | Weeks of applications and rejections | Fast-track first, usually live in 24 to 48 hours |
| Fees | Low, flat rates | Whatever you can negotiate | Higher-risk rates, explained before you apply |
| High-risk products | Often closed after review | Hit and miss | Providers that accept what you sell |
| If an account closes | Sales stop and funds can be held | Start the search again | A backup account ready to take over |
| Whose account | A shared platform account | Yours, if you get approved | Yours, in your business name |
| Help | A support ticket | You, a search engine and a lot of forms | One person, from the first call to the first sale |
Verdict
If Stripe or Shopify Payments will take you, use them. They're fast and cheap. If they won't, or they've already shut you down, that's where I come in.
In their own words
Is my help really free?
Yes. The call, the fast-track setup and your first merchant account application are free. Extras like a checkout build, website fixes or backup accounts have a fixed price agreed up front, and only if you want them. Payment providers pay me a referral fee, and I'll tell you which ones before you apply.
Which industries do you work with?
Most things that sell on Shopify, from supplements and subscriptions to apparel, coaching and high-ticket goods. If it's legal where you and your customers are, book a call and I'll tell you honestly what can be approved.
My payouts are frozen. Can you get that money released?
Not directly. Money Stripe or Shopify is already holding comes back on their schedule, often up to 120 days after an account closes. What I can do is get your new sales paid out through an account in your business name, usually within 24 to 48 hours, so the hold stops being your only cash flow.
Why was I shut down?
The usual reasons are a chargeback rate near 1%, a product category the provider restricts, a sudden jump in sales, or a verification problem. Your shutdown email usually hints at which one, so bring it to the call.
Can I keep my Shopify store?
Yes. Your store stays on Shopify, exactly as it is. Only the way you take payments changes.
How fast can I take payments again?
Fast-track providers usually answer within 24 hours, and most stores are taking cards again within 24 to 48 hours. Merchant accounts in your own name take longer, usually a few days to two weeks. These are typical timings, not guarantees.
Will this happen again?
It can. Any provider can close an account. That's why the setup ends with a second account in your name, so one closure doesn't stop your sales.
What's a rolling reserve?
Many high-risk accounts hold back part of each sale, often 5 to 10% for 90 to 180 days, then pay it out. You'll see the exact terms before you sign anything.
What happens to my subscribers?
New subscribers start on the new setup right away. Existing renewals move in small batches, because switching providers all at once can cause declines.
Can I get Shopify Payments back later?
Sometimes. It usually takes 6 to 12 months of clean processing elsewhere, with chargebacks under 1%. Until then, your own accounts keep you selling.
Do you ever hold my money?
No, never. Every account is in your business name with a licensed provider, and payouts go straight to your bank.
Book your free discovery call
30 minutes, no card needed. You'll leave knowing what can be approved, how fast, and what it will take.
The booking form asks a few quick questions about your store (about 2 minutes). Have your shutdown email handy for the call.
Free
30-minute call with Jasper
Emergency payment recovery for Shopify stores that lost Stripe or Shopify Payments.
Open the booking calendar